Privacy Policy

This Privacy Policy explains how DataInq collects, uses, and protects your personal data when you use our platform at datainq.co.uk. We are committed to protecting your privacy and handling your data in an open and transparent manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

DataInq is a trading name of Oluwatobiloba Adeleke, a sole trader based in the United Kingdom. For the purposes of UK data protection law, the data controller is Oluwatobiloba Adeleke.

If you have any questions about this policy or how your data is handled, contact us at [email protected].

What data we collect

We collect the following categories of personal data:

• Account information — your email address and name, collected when you create an account. Authentication is handled by Clerk, our authentication provider.
• Payment information — when you subscribe to a paid plan, payment is processed by Stripe. We do not store or have access to your full card details; Stripe handles these securely. We retain a record of your subscription status and billing tier.
• Usage data — information about how you interact with the platform, such as the datasets you access, retained to provide and improve the service.
• Technical data — IP address and browser information, processed as part of maintaining the security and functioning of the service.

How we use your data

We process your personal data for the following purposes:

• To provide and operate the DataInq platform and your account.
• To process payments and manage your subscription.
• To communicate with you about your account or the service.
• To maintain the security and integrity of the platform.
• To comply with our legal obligations.

Legal basis for processing

We rely on the following legal bases under UK GDPR:

• Contract — processing necessary to provide the service you have signed up for.
• Legitimate interests — to secure our platform, prevent fraud, and improve our service, balanced against your rights.
• Legal obligation — where we are required to process data to comply with the law.

Who we share your data with

We do not sell your personal data. We share data with the following third-party processors, only as necessary to run the service:

• Clerk — authentication and account management.
• Stripe — payment processing and subscription billing.
• DigitalOcean — hosting and infrastructure.

Each of these providers acts as a data processor and is bound by their own data protection obligations. Some may process data outside the UK; where they do, appropriate safeguards are in place as required by UK GDPR.

Data retention

We retain your personal data for as long as your account is active or as needed to provide the service. If you close your account, we delete or anonymise your personal data within a reasonable period, except where we are required to retain it for legal or accounting purposes.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing.
• Request a copy of your data in a portable format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at [email protected]. We will respond within one month.

Cookies

We use only essential cookies necessary for the platform to function. For details, see our Cookie Policy.

Complaints

If you have concerns about how we handle your data, you can contact us first at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK data protection regulator, at ico.org.uk.

Changes to this policy

We may update this Privacy Policy from time to time. The date at the top indicates when it was last revised. Significant changes will be communicated where appropriate.